All Categories

This award recognises the travel agency manager who displayed outstanding conduct in leadership development and effective team management. Nominees in this category must be employed by an ATIA accredited agency.

This award recognises the corporate travel consultant who displayed outstanding conduct in providing impeccable client support services.

Nominees need to be a front line travel consultant and not have any leadership or team management responsibilities. Nominees in this category must be employed by an ATIA accredited agency. For 2025, nominees must have also reached a minimum TTV of $2.5mil during the qualifying period (01 July 2024 - 30 June 2025).

This award recognises the leisure travel consultant who displayed outstanding conduct in providing impeccable customer support.

Nominees must be a frontline travel consultant, responsible for managing client bookings only. They must not have any leadership or team management responsibilities, or involved in day to day operations of the business. Nominees in this category must be employed by an ATIA accredited agency. For 2025, nominees must have also reached a minimum TTV of $1.5mil during the qualifying period (01 July 2024 - 30 June 2025).

This award recognises the travel consultant with less than two years' experience, who displays impeccable customer support services and is committed to their professional development. Nominees in this category must be a newcomer to the travel industry with no prior experience, who joined the industry on/after 01 January 2024, and is employed by an ATIA accredited agency.

This award recognises the airline sales executive who displayed outstanding conduct in providing impeccable agent support services. Nominees need to be a field sales representative, BDM or Key Account Manager. They are actively involved in servicing frontline consultants and have responsibility for a specific territory or at least one agency group. They must not have direct staff or third-party sales team that reports to them.

This award recognises the cruise sales executive who displayed outstanding conduct in providing impeccable agent support services. Nominees need to be a field sales representative, BDM or Key Account Manager. They are actively involved in servicing frontline consultants and have responsibility for a specific territory or at least one agency group. They must not have direct staff or third-party sales team that reports to them.

This award recognises the land sales executive who displayed outstanding conduct in providing impeccable agent support services. This would include accommodation, tour operators, wholesalers, et al. Nominees need to be a field sales representative, BDM or Key Account Manager. They are actively involved in servicing frontline consultants and have responsibility for a specific territory or at least one agency group. They must not have direct staff or third-party sales team that reports to them. Nominees in this category must be employed by an ATIA accredited tour operator.

This award recognises the land sales executive who displayed outstanding conduct in providing impeccable agent support services. This would include accommodation, tour operators, wholesalers, et al. Nominees need to be a field sales representative, BDM or Key Account Manager. They are actively involved in servicing frontline consultants and have responsibility for a specific territory or at least one agency group. They must not have direct staff or third-party sales team that reports to them. Nominees in this category must be employed by an ATIA accredited wholesaler.

This award recognises the business which demonstrates outstanding conduct in employee engagement through workplace policies and practices that retain and recruit talent to the travel industry. Nominees in this category must be ATIA Accredited.

This award recognises the online travel agency which demonstrates outstanding conduct in agency management and service delivery. For web-based travel agencies that allow consumers to research and book various travel products and services. Nominees in this category must be ATIA Accredited.

This award recognises the corporate travel agency which demonstrates outstanding conduct in group travel management.

Nominees must be an ATIA Accredited corporate agency specialising in group travel, including but not limited to Meetings, Incentives, Conferences and Events (MICE); Entertainment; Touring; Production; Sports; and other group travel.

Travel management companies with some group accounts are not eligible for this category; the group travel division must operate independently to its parent company.

This award recognises the corporate agency which demonstrates outstanding conduct in agency management and compelling customer service delivery. Nominees in this category must be an independent operator, owned and operating in Australia only, and be ATIA Accredited.

This award recognises the corporate agency which demonstrates outstanding conduct in agency management and compelling customer service delivery. Nominees in this category are part of a global network with at least one office in Australia. The Australian-based office must be ATIA Acredited.

Nominees in this category are independent travel agencies, operating with a unique trading name. They may be members of a consortia or agency network, but this is not included in the trading name.

Nominees may operate at one or more location. Nominees in this category must be ATIA accredited. The majority of business generated in the last 12 months must be generated by leisure clients.

Nominees in this category are branded leisure travel agencies, operating with a recognised brand within its trading name, at up to a maximum of 20 locations.

Nominees must also be ATIA accredited, and the majority of its business in the last 12 months must be generated by leisure clients.

This award recognises the agency which demonstrates a commitment to sustainability. Nominees in this category must be ATIA Accredited.

This award recognises the advisor network which demonstrates outstanding conduct in service delivery through its network of professional travel advisors operating remotely to the company headquarters. Nominees in this category must be ATIA Accredited.

This award recognises the branded agency group which demonstrates outstanding conduct in brand management, industry involvement, customer focus and industry partnerships.

Nominees in this category must have 20 or more stores that are fully branded, operating with the brand name incorporated within the store name; with a national footprint.

This award recognises the travel agency network which demonstrates best practice in supporting their travel agency members. Nominees in this category must be ATIA Accredited.

Nominees in this category design, plan, and organise their own branded tours, and are actively involved in setting the travel itineraries. They are also responsible for providing on-site services such as local representatives, transfers, tour guides, vehicles, etc.

Specifically, nominees operate their own tours in 1 - 2 continents for the Australian market. Their tours can be for sale via the retail market and/or directly to consumers. Nominees must also be ATIA Accredited. Should the nominee accept the nomination for this category, they will be precluded from participating in categories 22, 23 & 24.

Nominees in this category design, plan, and organise their own branded tours, and are actively involved in setting the travel itineraries. They are also responsible for providing on-site services such as local representatives, transfers, tour guides, vehicles, etc.

Specifically, nominees operate their own tours in 3 or more continents for the Australian market. Their tours can be for sale via the retail market and/or directly to consumers. Nominees must also be ATIA Accredited. Should the nominee accept the nomination for this category, they will be precluded from participating in categories 21, 23 & 24.

Nominees in this category predominantly operates as a business-to-business intermediary, to facilitate the distribution of travel products to the retail travel agency sector. They are responsible for negotiating with suppliers to purchase travel products and services in bulk, and to repackage them for sale via travel retailers.

Nominees in this category must be a standalone business operating as a wholesaler. Wholesaling also needs to be the primary business operation and majority contributor to their TTV.

Specifically, nominees are wholesalers for the Australian market specialising in products such as hotel beds, cruise, car rentals, etc. Nominees must also be ATIA Accredited. Should the nominee accept the nomination for this category, they will be precluded from participating in categories 21, 22 & 24.

Nominees in this category predominantly operates as a business-to-business intermediary, to facilitate the distribution of travel products to the retail travel agency sector. They are responsible for negotiating with suppliers to purchase travel products and services in bulk, and to repackage them for sale via travel retailers.

Nominees in this category must be a standalone business operating as a wholesaler. Wholesaling also needs to be the primary business operation and majority contributor to their TTV.

Specifically, nominees are wholesalers for the Australian market specialising in destinations and/or experiences e.g., snow trips, safari's. Nominees must also be ATIA Accredited. Should the nominee accept the nomination for this category, they will be precluded from participating in categories 21, 22 & 23.

Nominees in this category must have an active trade program or product which will be approved by ATIA.

A hotel or resort group which may be based either in Australia or internationally.

Carriers providing scheduled services originating in Australia using their own aircraft, to either a domestic or international destination.

Carriers providing scheduled services between wholly international destinations, with no direct flights to or from Australia, using their own aircraft.

Companies operating ocean cruises from either Australian or international ports. The cruise line must own and operate its own fleet of cruise ships under their brand.

Companies operating river cruises on a year round basis.

This category is restricted to companies which own and operate their own fleet of vehicles.

This award is a celebration of those teams that go above and beyond standard booking terms & conditions and individual group policy, to deliver outstanding service. Nominees in this category must have an established call centre in Australia.

This team is responsible for supporting travel agent bookings and group reservations, as well as providing customer support in managing booking issues. The nominated team must have a minimum of 3 Australian-based team members who are available during regular business hours. Global support teams are permitted, however the majority of services must be provided by the Australian team.

This award recognises the travel industry training program that best equips its students to succeed within the Travel & Tourism Industry. The training program can be geared towards newcomers to the travel industry or upskilling existing travel professionals to meet evolving trends and technology.

This award recognises the supplier which demonstrates a commitment to sustainability.

Nominees in this category include GDS's, payment providers, travel insurance providers, consolidators and other travel support services. This category recognises the development and implementation of innovative solutions that leverage technology, client-centric strategies and unique offerings that benefit their clients.

This category recognises the most exciting, creative and innovative marketing campaigns which promotes travel.